Alibris Seller Hub

Alibris Answers

Remove this ad
Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Alibris Answers is a place to ask Alibris your burning questions. The CS Team reviews the questions and we answer as we can.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing [email protected] This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Mike Feldman
Alibris Client Services Manager
1
2
3
4
5
Jump

Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS I havent been paid by Alibris since October 2015 1 0

Alibris

Mar 1 16 11:49 AM

Poverty Hill Books

RSS Uncorrected Proof 3 0

oddballbooks

Feb 25 16 8:13 PM

reimdon

RSS How long should I expect to wait for Alibris response? 1 0

Alibris

Feb 23 16 2:24 PM

sibookworm

RSS Refund Question 2 0

Alibris

Feb 16 16 4:05 PM

reimdon

RSS Possible to print MRS labels on Zebra thermal printer? 0 0

dionysos

Feb 2 16 6:10 PM

dionysos

RSS Troube printing MRS labels 4 0

Alibris

Jan 21 16 12:35 PM

Alibris

RSS What the heck? 0 0

M5453

Jan 18 16 10:49 AM

M5453

RSS Shipping 0 0

lostinlodos

Jan 16 16 7:47 AM

lostinlodos

RSS Book order cancelled two days after we marked it as shipped out and entered tracking number. Alibris: you messed up on this one 8 0

Alibris

Jan 13 16 4:13 PM

simtech

RSS Have not been paid in 2 months... 1 0

Alibris

Jan 13 16 10:13 AM

nsb1009

RSS Heather's Resignation 7 0

reimdon

Jan 7 16 1:47 PM

Alibris

RSS Payment still showing as In Process 6 0

TJPS

Jan 5 16 7:39 AM

reimdon

RSS Gotta love that outsourced Seller Help 10 0

Diane

Dec 26 15 10:40 AM

Diane

RSS Christmas 0 0

ARLighthouse

Dec 24 15 7:59 PM

ARLighthouse

RSS More confusion 5 0

reimdon

Dec 18 15 6:30 PM

djclausewitz

RSS Haven't been paid in two months 2 0

Alibris

Dec 18 15 10:55 AM

Calibanbooks

RSS No Payment 1 0

Alibris

Dec 15 15 2:49 PM

cbooks

RSS Payment + Inventory Upload 2 0

PawsNotClaws

Dec 8 15 7:53 PM

PawsNotClaws

RSS Probably nothing but.... 1 0

Alibris

Dec 2 15 10:57 AM

djclausewitz

RSS This is so wrong! 1 0

mtichenor

Nov 20 15 2:52 PM

mtichenor

1
2
3
4
5
Jump
New Topic

Community Statistics

Community Time: 06/23/17 16:06:43

Founded: 01/31/02

  • 1036 Avg visits per day
  • 1216 Avg views per day
  • 0 Posts per day
  • 0 Posts in last 24 hours
  • 961542 Total visits
  • 9579748 Total views
  • 60325 Total posts
  • 3525 Total topics
  • 3625 Total members

Most Recent Member: lebooks

Forum Legend

  • Unread Message Unread Message
  • Closed Topic Closed Topic
  • Hot Topic w/ No New Posts Hot Topic w/ No New Posts
  • Sticky Topic Sticky Topic