Alibris Seller Hub

Alibris Answers

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Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Alibris Answers is a place to ask Alibris your burning questions. The CS Team reviews the questions and we answer as we can.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing [email protected] This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Mike Feldman
Alibris Client Services Manager
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Question about neutral feedback 1 0

Alibris

Nov 4 15 9:28 AM

sibookworm

RSS SPAM AND VIRUSES 5 0

M5453

Nov 2 15 7:55 AM

whiteunicorna

RSS Dashboard not updating (again!) 2 0

djclausewitz

Oct 28 15 1:29 PM

djclausewitz

RSS Weird duplicate billing? 4 0

Alibris

Oct 27 15 10:40 AM

reimdon

RSS Is it just me or has everyone's sales here dropped to ZERO. 10 0

dynamical books

Oct 23 15 10:34 AM

M5453

RSS The search is really screwed up. 6 0

Alibris

Oct 23 15 9:48 AM

M5453

RSS But it is October..... 3 0

RKL

Oct 15 15 7:44 PM

M5453

RSS Upload Files 12 0

M5453

Oct 7 15 6:38 AM

M5453

RSS Customer Dissatisfaction 1 0

Alibris

Oct 5 15 2:28 PM

whiteunicorna

RSS Third party program for alibris 2 0

whiteunicorna

Sep 29 15 10:01 AM

hemlataarya1988

RSS Must be the effects of the Blood Moon, Eclipse and Super Moon 1 0

oddballbooks

Sep 28 15 3:37 PM

M5453

RSS mailed book before reading cancellation notice 1 0

Alibris

Sep 25 15 2:02 PM

Ruchbooks

Hot Topic w/ No New Posts RSS Why are my items NOT available for sale (1,2,3) 55 1

bookedup

Sep 23 15 2:26 PM

M5453

RSS Is anyone else having postal issues? 3 0

reimdon

Sep 23 15 1:36 PM

reimdon

RSS Alibris Acknowledgement and Shipment Notification 1 0

Alibris

Sep 21 15 11:45 AM

hemlataarya1988

RSS Ftp folders for Inventory upload 1 0

Alibris

Sep 21 15 11:43 AM

hemlataarya1988

RSS USPS and their never-ending desire to drive booksellers away... 7 0

4catsbooks

Aug 24 15 4:32 AM

M5453

RSS CD Audiobook Showing Up As Audio Cassette 2 0

Alibris

Aug 14 15 10:13 AM

maudie66

RSS Sometimes the search is a little bizarre... 2 0

Alibris

Aug 13 15 10:36 AM

M5453

RSS Payment Schedule typo? 1 0

Alibris

Aug 3 15 7:08 AM

PatrickG

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