Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
1
2
3
4
5
Jump

Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
Hot Topic w/ No New Posts RSS Why are my items NOT available for sale (1,2,3) 44 0

reimdon

M5453

RSS MORE OVER HEREANDGONE 5 0

Alibris

M5453

RSS Calling all Rare, Antique and Collectible Book Sellers. 17 0

whiteunicorna

Alibris

RSS Receiving orders for books with wrong prices! 0 0

mtichenor

Jul 14 14 5:16 PM

mtichenor

RSS New Book Grading Guidelines 12 0

M5453

Jul 14 14 3:40 PM

maudie66

RSS Seller Ratings - I'm Confused 1 0

Alibris

Jul 14 14 8:31 AM

RP

RSS Sending an Expensive Book to Sparks 5 0

Alibris

Jul 7 14 8:41 AM

PawsNotClaws

RSS MESSAGE BOARD REFLECTS GENERAL MALAISE AT ALIBRIS 7 0

tnbookman

Jul 6 14 12:24 PM

tnbookman

RSS Seller Hub Maintenance Tonight 0 0

Alibris

Jul 2 14 7:01 AM

Alibris

Hot Topic w/ No New Posts RSS New Order Processing Launches Next Week (1,2,3) 58 0

MindElec

Jun 30 14 6:29 PM

Alibris

RSS Inventory management failing 2 0

Alibris

Jun 24 14 9:53 AM

Masalai Press

Hot Topic w/ No New Posts RSS WHAT IS SBS ALIBRIS? (1,2) 39 0

tess

Jun 22 14 6:29 PM

GIZMO3

Hot Topic w/ No New Posts RSS Email from alibris saying my account was closed due to "poor performance" (1,2) 30 0

steven1203

Jun 22 14 3:07 PM

thebookman

RSS Where's Heather? And who are these other Alibrians? 0 0

Alibris

Jun 18 14 8:21 AM

Alibris

RSS inventory count problem has returned? 14 0

Alibris

Jun 16 14 3:02 PM

djclausewitz

RSS Alibris Planned Maintenance - Major System Upgrade 6 0

Alibris

Jun 12 14 2:04 PM

Alibris

RSS pub.alibris.com for downloads is down 1 0

Alibris

Jun 10 14 7:14 AM

mijamin

Hot Topic w/ No New Posts RSS Good News Leak: Expedited Shipping Credits are Increasing (1,2) 29 0

tnbookman

Jun 7 14 2:40 PM

Alibris

RSS . 16 0

tnbookman

Jun 7 14 11:36 AM

tnbookman

RSS Okay, this is getting silly. 4 0

OtherWorldsBookstore

Jun 6 14 2:02 PM

M5453

1
2
3
4
5
Jump
New Topic

Community Statistics

Community Time: 07/29/14 02:42:47

Founded: 01/31/02

  • 1007 Avg visits per day
  • 1363 Avg views per day
  • 7 Posts per day
  • 11 Posts in last 24 hours
  • 975615 Total visits
  • 7309040 Total views
  • 59035 Total posts
  • 3269 Total topics
  • 3552 Total members

Most Recent Member: sbargain

Forum Legend

  • Unread Message Unread Message
  • Closed Topic Closed Topic
  • Hot Topic w/ No New Posts Hot Topic w/ No New Posts
  • Sticky Topic Sticky Topic