Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Dashboard "inventory" section not updating 2 0

Alibris

djclausewitz

RSS Upcoming Site Maintenance May 8th and 9th 1 0

M5453

Alibris

RSS Questionable e-mail addresses 7 0

Alibris

storlibooks

RSS Heather, Would it be possible? 2 0

Blind Horse Books

Blind Horse Books

RSS Rating System 3 0

Alibris

whiteunicorna

RSS Adding Tracking to BWW Orders 0 0

M5453

M5453

RSS feedback - inconsistent protocols between Alibris US and Alibris offshore customer support 2 0

Alibris

Apr 16 15 12:58 PM

gmedia

RSS Please, please PLEASE.... 1 0

Alibris

Apr 13 15 8:09 AM

M5453

RSS Fees 5 0

Alibris

Apr 9 15 7:56 AM

ishoptctc

RSS Just something that has bothered me for awhile.... 3 0

M5453

Apr 9 15 6:20 AM

M5453

RSS Is there still a break point at "very good" condition? 2 0

Alibris

Apr 8 15 9:58 AM

djclausewitz

RSS Freebies 5 0

Alibris

Apr 8 15 7:39 AM

cerrato7

RSS What to do about Amazon and our tranferred listings... 0 0

M5453

Apr 7 15 10:00 AM

M5453

RSS Search Again!!! 3 0

whiteunicorna

Apr 3 15 3:56 PM

whiteunicorna

RSS USPS is screwing small business AGAIN! 3 0

M5453

Apr 3 15 4:54 AM

M5453

RSS Barnes and Noble International Orders 7 0

Alibris

Mar 26 15 2:02 PM

maudie66

RSS New Seller with questions after first sale. 1 0

Alibris

Mar 24 15 8:27 AM

UBBBKboss

RSS I get so tired of seeing... 0 0

M5453

Mar 24 15 7:03 AM

M5453

RSS Action Required: Listings Deactivated for Potential Pricing Error 3 0

Alibris

Mar 23 15 1:23 PM

M5453

RSS When is someone going to hold these "booksellers" accountable? 8 0

tess

Mar 6 15 6:59 AM

M5453

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Community Time: 04/25/15 15:14:03

Founded: 01/31/02

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