Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Customer queries on international orders shipped via BWW 1 0

Alibris

djclausewitz

RSS What the Heck? 4 0

whiteunicorna

M5453

RSS Upload issue 11 0

Alibris

Jul 19 16 8:06 AM

Alibris

RSS Short Maintenance Outage this Weekend 3 0

Alibris

Jul 1 16 10:28 AM

Alibris

RSS Out of Office 1 0

Alibris

Jul 1 16 8:48 AM

Alibris

RSS Anyone else getting a Proxy Error? 4 0

Alibris

Jun 28 16 7:44 PM

dionysos

RSS Can't edit this morning 2 0

Alibris

Jun 7 16 11:58 AM

Diane

RSS Dashboard not updating again 1 0

Alibris

May 31 16 9:35 AM

djclausewitz

RSS Ads (1,2) 21 0

Alibris

May 27 16 12:47 PM

whiteunicorna

RSS The state of online Book sales... 4 0

Alibris

May 27 16 9:38 AM

M5453

RSS Can Advanced Search get anymore useless? 9 0

M5453

May 9 16 7:40 AM

M5453

RSS Inventory edits not working 1 0

Alibris

Apr 26 16 11:02 AM

Alibris

RSS MRS labels are not working properly 6 0

M5453

Apr 22 16 10:01 AM

Alibris

RSS Sometimes I think my sales would be better here 5 0

M5453

Apr 20 16 5:05 AM

M5453

RSS When good ISBNs go bad 12 0

Alibris

Apr 12 16 10:58 AM

Diane

RSS Real Time Pricing Not Real Time! 1 0

Alibris

Apr 7 16 2:07 PM

blubowl

RSS Alibris - Amazon orders. 2 0

M5453

Mar 28 16 8:30 AM

M5453

RSS The "booksellers" that are being allowed on Alibris.... 3 0

Tiber Books

Mar 24 16 8:49 AM

M5453

RSS return/refund issue 5 0

djclausewitz

Mar 24 16 6:14 AM

djclausewitz

RSS Seller Hub updates 0 0

Alibris

Mar 23 16 1:56 PM

Alibris

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