Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Barnes And Noble 13 0

PatrickG

RKL

RSS Customer Returns 12 0

oddballbooks

oddballbooks

RSS Another search rant 1 0

M5453

Jul 22 15 5:44 AM

whiteunicorna

RSS Where's Heather? 1 0

Alibris

Jul 16 15 2:09 PM

Alibris

RSS Multi-volume sets 2 0

Alibris

Jul 10 15 11:21 AM

djclausewitz

RSS Amazon Inventory Not Being Updated 8 0

MindElec

Jun 30 15 11:15 AM

MindElec

RSS USPS takes a shotgun and shoots themselves in the foot. 7 0

4catsbooks

Jun 16 15 10:13 AM

M5453

RSS System issues 4 0

djclausewitz

Jun 8 15 7:01 PM

djclausewitz

RSS Return -- Bad info from Alibris Product Page 1 0

dkossy

Jun 6 15 1:20 PM

dkossy

RSS Any way to handle this? 3 0

M5453

Jun 3 15 5:49 AM

M5453

RSS Images 1 0

Alibris

May 29 15 12:56 PM

dynamical books

RSS The Alibris catalog 2 0

djclausewitz

May 21 15 8:54 AM

djclausewitz

RSS No shipping labels for shipment to Alibris Distribution Center? 2 0

M5453

May 15 15 9:54 AM

M5453

RSS Upcoming Site Maintenance May 8th and 9th 9 0

eponine3

May 10 15 2:19 PM

Alibris

RSS Alibris changing listing to different book 2 0

Alibris

May 7 15 1:31 PM

mc7donow

RSS Dashboard "inventory" section not updating 8 0

Alibris

May 5 15 7:53 AM

djclausewitz

Hot Topic w/ No New Posts RSS Alibris.com Re-design is Live! (1,2) 26 0

Alibris

Apr 29 15 11:45 AM

Alibris

RSS Questionable e-mail addresses 7 0

Alibris

Apr 23 15 1:21 PM

storlibooks

RSS Heather, Would it be possible? 2 0

Blind Horse Books

Apr 22 15 3:57 AM

Blind Horse Books

RSS Rating System 3 0

Alibris

Apr 21 15 1:37 PM

whiteunicorna

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