Alibris Answers Forum

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Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:

Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.

We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services

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Alibris Answers

Feeds	Topic Title	Replies	Last Post	Author
RSS Email	When Consolidating Orders, When do I mark them as Filled.	5	thinkingbooks 05/22/13 06:12:58	thinkingbooks
RSS Email	Variable closing Fee!!	4	M5453 05/20/13 08:46:28	norbetbooks
RSS Email	Any way to un-cancel an order?	1	Alibris May 10 13 9:48 AM	bdmotter
RSS Email	WHAT IS SBS ALIBRIS?	18	THE BOOK ORCHARD May 6 13 12:49 PM	GIZMO3
RSS Email	EX LIBRARY VERY GOOD???????	6	M5453 Apr 12 13 10:02 AM	GIZMO3
RSS Email	Bar Code Labels...	1	Alibris Apr 10 13 8:54 AM	Simon
RSS Email	victory complete?	6	djclausewitz Apr 8 13 7:03 AM	djclausewitz
RSS Email	Alibris.com in different browsers...	2	Alibris Apr 4 13 10:00 AM	M5453
RSS Email	Gift Certificate	1	Alibris Apr 4 13 9:58 AM	whiteunicorna
RSS Email	search engine	4	whiteunicorna Mar 29 13 12:55 PM	djclausewitz
RSS Email	Alibris Books on Administrative Hold	2	Alibris Mar 27 13 9:45 AM	oddballbooks
RSS Email	Really? Only 175 characters?	2	Alibris Mar 12 13 1:10 PM	M5453
RSS Email	seller rating vs. price: low to high	10	Alibris Mar 11 13 9:05 AM	djclausewitz
RSS Email	Dealer cancellation, customer refund	2	Alibris Mar 4 13 12:02 PM	djclausewitz
RSS Email	Postage increases (1,2,3)	49	M5453 Mar 4 13 11:16 AM	whiteunicorna
RSS Email	Canadian Postage Rate Increases	3	dustybooks Mar 3 13 9:46 PM	ARLighthouse
RSS Email	childrens books	3	whiteunicorna Mar 1 13 8:13 AM	mikeljs
RSS Email	Heather Help! International Shipping Problem	4	Alibris Feb 26 13 3:12 PM	reimdon
RSS Email	"Miscellaneous Fee" on my November 6th payment	14	Alibris Feb 21 13 3:32 PM	GaryinToronto
RSS Email	Descriptions	14	Alibris Feb 20 13 10:56 AM	whiteunicorna

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Community Time: 05/22/13 07:36:35

Founded: 01/31/02

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Most Replies Today: When Consolidating Orders, When do I mark them as Filled.

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