Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS When is someone going to hold these "booksellers" accountable? 8 0

tess

M5453

RSS Just another day in paradise... 12 1

Diane

Diane

RSS Barnes and Noble International Orders 5 0

M5453

maudie66

RSS Catalan language 7 0

Alibris

Feb 24 15 2:13 PM

chips011

RSS Low Customer Feedback - Why? 2 0

whiteunicorna

Feb 24 15 1:10 PM

johndmoulton.thehomegroundan...

RSS Alibris Community Board 2 0

whiteunicorna

Feb 21 15 12:53 PM

whiteunicorna

RSS Is the hub down? 2 0

dionysos

Feb 19 15 4:22 PM

dionysos

RSS And so it begins.... 4 0

MindElec

Feb 13 15 12:37 PM

M5453

RSS seller unable to buy book. Help! 2 0

Alibris

Feb 4 15 11:27 AM

dynamical books

RSS Super saver shipping 3 0

Lou Davis

Jan 23 15 2:12 PM

Lou Davis

RSS Return of the Beloved Condition Filter 0 0

Alibris

Jan 21 15 10:48 AM

Alibris

RSS Alibris-inventory-on-Half question 5 0

Diane

Jan 20 15 11:47 AM

Diane

RSS Gotta love that outsourced Seller Help 9 0

Diane

Jan 19 15 8:17 AM

Diane

RSS ISBN anomaly? 4 0

Alibris

Jan 15 15 3:40 PM

djclausewitz

RSS I guess Amazon want to drive all REAL booksellers off their site. 15 0

whiteunicorna

Jan 13 15 4:34 PM

M5453

RSS Shopping Cart Optimzation 2 0

whiteunicorna

Jan 12 15 4:47 PM

whiteunicorna

RSS (New Layout) List of Alibris Sellers, also by Geographical Location 3 0

Alibris

Jan 12 15 10:36 AM

whiteunicorna

RSS Alibris.com Re-design is Live! (1,2) 24 0

Alibris

Jan 7 15 10:49 AM

Alibris

RSS Opting out of listing on specific marketplaces 3 0

thebooky

Jan 6 15 9:48 AM

thebooky

RSS Odd but delightful bump in sales on New Year's Eve 1 0

Alibris

Jan 5 15 11:05 AM

tess

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Community Time: 03/06/15 20:17:52

Founded: 01/31/02

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Most Replies Today: Just another day in paradise...

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