Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
Unread Message RSS Most photos won't upload 0 0

mtichenor

mtichenor

RSS New Order Processing Launches Next Week 5 0

M5453

Alibris

RSS Why are my items NOT available for sale (1,2) 24 0

djclausewitz

M5453

RSS What the heck!?! 6 0

M5453

M5453

RSS More connectivity issues 5 0

Diane

Diane

RSS Support still working? 4 0

Alibris

Simon

RSS Orders are Pooling While we Complete Maintenance 5 0

whiteunicorna

Apr 9 14 8:22 AM

Alibris

Hot Topic w/ No New Posts RSS Good News Leak: Expedited Shipping Credits are Increasing (1,2) 29 0

tnbookman

Apr 6 14 7:12 AM

Alibris

RSS Amazon order not on Seller Hub 0 0

mijamin

Apr 5 14 4:10 AM

mijamin

RSS More incentives to stay or join? 2 0

djclausewitz

Apr 3 14 10:34 AM

djclausewitz

RSS 502 proxy error again 1 0

Alibris

Apr 3 14 7:27 AM

djclausewitz

RSS What is the advertised International delivery time? 3 0

Alibris

Apr 3 14 6:55 AM

oddballbooks

RSS Why having a large Brick & Mortar Shop really, really sucks sometimes. 3 0

M5453

Apr 1 14 10:20 AM

M5453

RSS International Shipping Rates Are Too Low! 1 0

Alibris

Mar 31 14 7:15 AM

chinaskee

RSS "Want No Annual Fee?" 3 0

Alibris

Mar 18 14 7:57 AM

dkossy

RSS And the beat (error messages) goes on... 7 0

Alibris

Mar 18 14 7:50 AM

Diane

RSS Inventory Services Down For Maintenance 6 0

dkossy

Mar 15 14 1:53 PM

Alibris

RSS Alibris + Barnes & Noble + Partners Sales Decline 5 0

httpmart

Mar 14 14 6:32 AM

httpmart

Hot Topic w/ No New Posts RSS Uploads Slow to Process (1,2) 32 0

djclausewitz

Mar 13 14 1:15 PM

httpmart

RSS search function down? 1 0

Alibris

Mar 10 14 11:32 AM

thebooky

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Community Time: 04/23/14 12:44:46

Founded: 01/31/02

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Most Replies Today: New Order Processing Launches Next Week

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