Alibris Seller Hub

Alibris Answers

Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Starting immediately, Alibris Answers will be a place to ask Alibris your burning questions. We'll be pulling in staff members from all over the company to field your questions: directors, project managers, engineers ... anybody who might be able to give you some insight into your query.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing sellers@alibris.com. This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Heather Burns
Director, Alibris Client Services
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Does ANYONE work in the Alibris Accounting Department? 3 0

Alibris

oddballbooks

RSS Help! (or not) 7 0

djclausewitz

djclausewitz

RSS Something Whacko with Yuku 5 0

po

Alibris

Hot Topic w/ No New Posts RSS 19 Sept payment still 'in process' (1,2) 36 0

TJPS

grandmahawk

RSS What is going on? 20 0

TJPS

djclausewitz

RSS the current outage 9 0

Alibris

nsb1009

RSS New Book Grading Guidelines 12 0

M5453

maudie66

RSS Calling all Rare, Antique and Collectible Book Sellers. 17 0

whiteunicorna

Alibris

Hot Topic w/ No New Posts RSS Email from alibris saying my account was closed due to "poor performance" (1,2) 30 0

steven1203

thebookman

RSS Amazon uploads 3 0

M5453

M5453

Hot Topic w/ No New Posts RSS New Order Processing Launches Next Week (1,2,3) 58 0

MindElec

Alibris

RSS Unexplained debit to my account 9 0

M5453

dkossy

RSS . 16 0

tnbookman

tnbookman

RSS Support still working? 4 0

Alibris

Simon

Hot Topic w/ No New Posts RSS Good News Leak: Expedited Shipping Credits are Increasing (1,2) 29 0

tnbookman

Alibris

RSS "Want No Annual Fee?" 3 0

Alibris

dkossy

RSS Inventory Services Down For Maintenance 6 0

dkossy

Alibris

RSS New Seller Participation Agreement 19 0

whiteunicorna

M5453

RSS Ads on the Forum 16 0

Alibris

Alibris

RSS Inventory down again :( 10 0

Alibris

cheesemouse

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