Alibris Seller Hub

Alibris Answers

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Welcome to Alibris Answers!

Have you ever had a question and thought, "Ah, Alibris will never give me a straight answer about that?"

Have you ever gotten a canned response back from Alibris and thought, "Well, that completely missed the point?""

Have you had policy, practice, operational, or other kinds of questions that you'd like to see Alibris tackle without burying you in corporate lingo?"

The answers are now here--Alibris Answers, to be exact.

Alibris Answers is a place to ask Alibris your burning questions. The CS Team reviews the questions and we answer as we can.

As with any forum, we have to set some guidelines. Here they are:
  • Let's all be adults. Yes, this forum will be a more informal place, but we're still in business together. Any objectionable language, personal attacks, etc., will cause your question to be ignored.
  • Submit only one question at a time, please. Create a new topic in this forum for each question you have. Use your question as the title of each topic you create. This will keep things cleaner and simpler, as well as help us avoid duplicate questions.
  • Bear with us. We will answer as many questions as we can, as quickly as we can. But we may not be able to answer all questions.
  • Contact us directly for required responses. This forum is not a replacement or a workaround for using the "contact us" form on the Seller Hub, or e-mailing [email protected] This forum is the place for deeper questions--questions about our policies, procedures, or the company in general, not your day-to-day operations. If your issue requires a response from us, please contact us outside of this forum.
We hope this forum is helpful to you; if there's anything we can do to improve it, or any changes you'd like to see, don't hesitate to let us know. Fire away!

Mike Feldman
Alibris Client Services Manager
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Alibris Answers

  Feeds Topic Title Replies Points Last Post Author
RSS Raising the VCF Charge. 15 0

M5453

M5453

RSS Seems everyone has this one wrong. 3 0

lebooks

Apr 19 17 9:23 AM

M5453

RSS Inventory On Hold and No response from support 1 0

Alibris

Mar 31 17 2:49 PM

booksrun

RSS Customer Service Fiasco 1 0

Alibris

Mar 31 17 11:20 AM

easychair

RSS NO LINK TO PRINT PRE-PAID SHIPPING LABEL 1 0

Alibris

Mar 16 17 10:31 AM

seller88

RSS Once again, editing issues... 7 0

Alibris

Mar 9 17 9:53 AM

Diane

RSS Payments voucher not updated today 2 0

M5453

Mar 1 17 7:26 AM

Phantom8

RSS Functioning normally? 1 0

Alibris

Feb 24 17 2:30 PM

djclausewitz

RSS Feedback Issue 4 0

reimdon

Feb 24 17 3:57 AM

djclausewitz

RSS Missing payment 15 0

Alibris

Feb 21 17 3:39 PM

Simon

RSS Amazon's New vs. Like New 7 0

Tiber Books

Feb 13 17 8:56 AM

M5453

RSS Is Mark Feldman avoiding ansering? 2 0

Alibris

Feb 8 17 4:29 PM

mylibrar

RSS No response for two weeks 1 0

Alibris

Jan 13 17 9:17 AM

mylibrar

RSS Horrible Problems with Catalog/Index 0 0

M5453

Dec 20 16 7:21 AM

M5453

RSS Another dashboard anomaly ? 2 0

Alibris

Dec 12 16 10:06 AM

djclausewitz

RSS Why bother ordering from Alibris? 1 0

Alibris

Dec 2 16 10:04 AM

M5453

RSS Pricing Preferences 2 0

M5453

Nov 23 16 7:22 AM

M5453

RSS Ordering on Alibris 1 0

Alibris

Nov 22 16 1:12 PM

M5453

RSS Negative or lukewarm commentary for catalog listings 2 0

Alibris

Nov 22 16 1:10 PM

djclausewitz

RSS International orders via Alibris Distribution Center 1 0

Alibris

Nov 16 16 1:59 PM

reimdon

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Community Time: 04/28/17 02:04:46

Founded: 01/31/02

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